Tag: Social Media
-
Why I deleted the Facebook app from my iPhone
I work in marketing. In fact, I’ve made a great career out of it – helping organizations evangelize their products and services in a honest and transparent manner. Part of my success is predicated on social media, and specifically, Facebook. In prior roles, I was a very large Facebook advertiser, spending millions per year on…
-
How to Handle Negative Buzz Like the Pros: Session Trailer
Here’s a trailer for my upcoming session at ClickZ Live in New York City.
-
Handle negative buzz like the pros
I’m excited to share (and self-promote) that I will be participating in the ClickZ Live annual marketing conference in New York City. From ClickZ: Creating the Ultimate Customer Experience April 11-13, 2016 Attracting 1,000+ marketers and business leaders, our 17th annual event in New York will equip you with cutting edge strategies to inspire, acquire,…
-
Companies should not uses consumer’s social content without opt-in
It’s a great article that explores a number of pertinent topics with regards to consumer generated content (photos, tweets, etc.) on social media and how companies may leverage that content for their own marketing campaigns.
-
Social Media in Sweden
I’m excited to announce I have been added to the speakers list at Bring Dialogue’s annual conference taking place in Strömstad, Sweden August 23-26.
-
Back on Tour in 2015
As many of you know, I took a new full-time position with Ultimate Medical Academy earlier this year. On top of the new job (which required relocating my tribe from the DC Metro to Tampa, FL), being a dad for a toddler required a brief hiatus from the speakers circuit. I’m pleased to announce that…
-
Defending your turf on social media
Should I respond to a negative review/comment on Facebook page?
-
Legacy customer service challenges can impact success of a social media strategy
Is it possible for a big business to do social media “well”? The key to this is to understand how businesses perform in the area of customer service, since I believe social media and customer service go hand-in-hand for businesses.
-
Social media for combating crime
As the Edward Snowdon NSA leak story continues to unfold, another conversion, equally as important is surfacing – who should be allowed to monitor conversations and when?
-
Social Digital San Diego – Recap
We had a blast, fellow roosters, cats and dogs! Thanks for making my trip out to the amazing Gas Lamp district in San Diego for the Social Digital 2013 summit. I had a great time presenting, “Are you winning the race? Strategies for measuring success each step of the way on your social media journey.”
You must be logged in to post a comment.