1. Maria Ogneva’s post on “How to get your employees on board with your social media policy“. I’ve written a lot about this topic and constructed pages upon pages of policy for organizations, including development of a training program. Maria’s post is a great place to start.
2. Watch this video (and share it with your employees) on social media policy. It is one of the best short videos I have ever seen on the subject. Sure, you’ll need to clarify a few sections since this is done for the government employees of Victoria Australia, but overall is is near-perfect.
3. Read David Murton’s article on “8 social media metrics you should be monitoring.” It’s not a definitive list, but a great piece offering you insight on why you should care about these metrics.